Abacus Systems are looking for new partner relationships for our range of Service Desk and Help Desk solutions
Our vision for cooperation:
We are looking for value added resellers, distributors and system integrators specialising in ITIL Service Desk, Help Desk, Defect Tracking and ITSM solutions.
We developed the popular Aegis Service Desk and Aegis Help Desk product suit. We provide excellent new revenue opportunities with great margins and all the support to make sure our partnership is a success.
We are looking for:
Resellers, Value Added Reseller, Distributors, Dealers, System Integrators, Others
Where should the partner be from:
All Countries
Our Software Product:
Categories of our software product:
Customer Service & Support, IT Management
Product name:
Aegis Service Desk
Brief description:
Aegis Service Desk is an ITIL service management system. It is easy to use and very customisable.
Detailed description:
Aegis Service Desk fully supports the ITIL standard within an IT service environment. Comprehensive service management processes are fully integrated in the single application, ensuring seamless workflow between processes.
The following ITIL processes are fully integrated:
- Incident Management
- Problem Management
- Change Management
- Configuration Management
- Service Level Management
Sector of our product:
Banking and Financial, General Services, Government, Insurance, Professional Services
Key words for text search:
Service Desk, Help Desk, Helpdesk, ITIL, ITSM, Customer Support, Call Centre, Incident
System platform:
PC-based
Internet-based
ASP
Network version?
yes
Language localization:
English
Documentation languages:
English
Is training required?
no
Is servicing required?
no
Year of first-version release:
1996
Number of installations until now:
5000
Produch dominantly designed for:
Small companies (less than 100 users)
Medium companies(100 to 500 users)
Large companies (500+ users)
Approximate price for final customers:
$699 per license
Are we the producers of the software:
yes
Partner Program Details
Program Requirements (for joining program):
No fee
Partner program elements:
Qualified leads
Pre-sales support
Post-sales support
Technical support
Loaner/Demo Units
Services Opportunities
Our Company:
Business name:
Abacus Systems Pty Ltd
Brief description of the scope of business:
Abacus Systems develops Service Desk, Help Desk, Defect Tracking, ITIL and IT Service Management (ITSM) solutions for small to large enterprise organizations.
Street and number:
20 Dunlop Avenue
City:
Ormond, Victoria
Telephone:
+61 3 9576 8700
Year of registration:
1992
Number of branches:
1
ZIP code:
3204
Country:
Australia
Fax:
+61 3 9576 8711
Number of staff:
32
Contact person
Given name
Young
Surname:
Lim
Telephone:
+61 3 9576 8700
Communication language:
English
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