Resellers/agents sought after in the US & other countries
Our vision for cooperation:
We want to expand to the US & other countries.
Product is a automated troubleshooting system for complex technical service (call centers, field service, self-service).
Business model: commission-based sale. We'll help with meetings and leads.
Average sale is $200-500,000. Partner would get percentage of this. Partner could also provide consultancy and support related to these sales.
We are looking for:
Resellers, Value Added Reseller
Where should the partner be from:
All Countries
Our Software Product:
Categories of our software product:
Customer Service & Support, Knowledge Management
Product name:
Dezide Advisor
Brief description:
Tools for automating troubleshooting work in technical service (call centers, field service, etc.)
Detailed description:
Our tools are based on Artificial Intelligence to make them self-optimizing and self-learning. They assist a user in troubleshooting technical problems in the most efficient way. They can incorporate sensor data read from external sources, to further optimize the troubleshooting process.
We provide tools to easily maintain a complex technical knowledge base.
In general we can optimize a technical service organisation with at least 5-10% due to increased knowledge sharing, increased efficiency, less usage of spare parts, reduced training needs, increased flexibility, etc.
Sector of our product:
Automotive, Aviation and Aerospace, Manufacturing Industries, Military, Public Services and Utilities, Other […]
Key words for text search:
artificial intelligence AI troubleshooting knowledge management field service
System platform:
Internet-based
Network version?
yes
Language localization:
Arabic, Chinese, Danish, English, Finnish, French, German, Italian, Japanese, Lithuanian, Norwegian, Spanish, Swedish
Documentation languages:
English
Is training required?
yes
Is servicing required?
yes
Year of first-version release:
2003
Number of installations until now:
40
Produch dominantly designed for:
Large companies (500+ users)
Approximate price for final customers:
200-500,000 USD
Are we the producers of the software:
yes
Partner Program Details
Program Requirements (for joining program):
No fee
Partner program elements:
Pre-sales support
Technical support
Free training
Product Margin
Maintenance/Support Margin
Services Opportunities
Our Company:
Business name:
Dezide
Brief description of the scope of business:
Street and number:
City:
Aalborg
Telephone:
Year of registration:
2001
Number of branches:
1
ZIP code:
Country:
Denmark
Fax:
Number of staff:
10
Contact person
Given name
Claus
Surname:
Skaaning
Telephone:
Communication language:
English
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