Distributors required for Help Desk & Customer Support Software
Our vision for cooperation:
We are always interested in adding new distributors to our current Business Partner Network, so that we can serve new geographies. IIT’s Software Business Distributors are Value Added Resellers, who are engaged in reselling IIT’s Software products and services and has proven ability to provide high quality local support and Implementation Services to IIT Customers.
We are looking for:
Resellers, Distributors
Where should the partner be from:
All Countries
Our Software Product:
Categories of our software product:
Product name:
SMART Help Desk
Brief description:
SMART Help desk & Customer Support Management solution powered by www.smartopus.com
Detailed description:
Internet Information & Technologies offers SMART HELPDESK & CUSTOMER SUPPORT SOFTWARE Solution by having a consolidated approach to ITIL and IT Service Management through the fusion of all ITIL best practice processes in an out-of-the-box, configurable & robust software solution.
Our solution provides ability to support both IT/Employee Help Desk & Customer Help Desk from a single Investment.
The SMART IT Service Management suite consists of 6 key modules:
• SMART Incident Management
• SMART Problem Management
• SMART System Asset & Configuration Management
• SMART Knowledge Management
• SMART Change Management
• SMART Release Management
Plus there are additional modules or features
• SMART Service Request Management
• SMART Surveys
• SMART Dashboards
• SMART Service Level Management
• SMART Workflow to match your support processes
• Framework available for Interactive Voice Response, Fax & MOM Server Integration.
• Languages Supported – English, French & Arabic
• Customer Focus – Small, Medium businesses and divisions of large corporations
• Price – Starting at 100 USD per user contact (One time License Fee Only)
Sector of our product:
Agriculture and Farming, Automotive, Aviation and Aerospace, Banking and Financial, Clubs Memberships and Sports, Construction, Education, Energy and Natural Resources, Entertainment, Food and Beverages, General Services, Global Trade and Internationalization
Key words for text search:
.Net software development - arabic custom software - arabic custom software developement - arabic He
System platform:
PC-based
Internet-based
ASP
Network version?
yes
Language localization:
Arabic, English, French
Documentation languages:
Arabic, English
Is training required?
no
Is servicing required?
no
Year of first-version release:
2005
Number of installations until now:
10
Produch dominantly designed for:
Small companies (less than 100 users)
Medium companies(100 to 500 users)
Large companies (500+ users)
Approximate price for final customers:
starting 10000 USD
Are we the producers of the software:
yes
Partner Program Details
Program Requirements (for joining program):
Partner program elements:
Our Company:
Business name:
Internet Information & Tech
Brief description of the scope of business:
Leading providers of IT Help Desk, on-demand Customer Service & ITIL Service Management applications
Street and number:
City:
Telephone:
Year of registration:
Number of branches:
ZIP code:
Country:
United States
Fax:
Number of staff:
Contact person
Given name
Sohail Ahmed
Surname:
Siddiqui
Telephone:
0091-40-23390876
Communication language:
English
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